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Everything you need to know about how ComplyWise works and how it protects your business.
General Questions
ComplyWise is an AI-powered compliance platform that helps businesses stay aligned with Fair Work laws. This section answers common questions about what ComplyWise does and how it can work for your business.
ComplyWise is an AI-powered continuous compliance platform that keeps your contracts, policies, and employee records in line with Fair Work laws. It automates compliance audits, updates policies when laws change, and tracks employee acknowledgments—so your business stays continuously protected.
ComplyWise is built for Australian businesses that employ staff and need to stay compliant with workplace laws. Whether you’re a small business owner, an HR professional, or a growing company without a dedicated HR or legal team, ComplyWise ensures your workforce compliance is up to date and audit-ready.
Yes! ComplyWise adapts to different industries, ensuring policies, contracts, and compliance requirements align with industry-specific laws. Our platform continuously tracks Fair Work changes that may affect different sectors.
Yes, ComplyWise operates on a simple, transparent subscription model. Businesses subscribe to access compliance tools, automated document updates, and AI-powered audits, ensuring ongoing protection without expensive legal fees.
We offer a Free Compliance Audit to help businesses identify risks before they commit. Full access to ComplyWise requires a subscription, but our team can guide you through the entire platform via a live demo. Reach out and we'll be happy to organise this with you.
HR & Payroll
ComplyWise works alongside your existing HR and payroll tools to ensure workforce compliance. Whether you use HR software or not, ComplyWise helps manage legally sound contracts, policies, and employee obligations.
No, ComplyWise is a compliance-first platform that works alongside your existing HR and payroll tools. It ensures your workforce contracts, policies, and legal obligations remain legally sound and up to date.
Absolutely. ComplyWise can be used as a compliance-first HR Management System. It will manage contracts, policies, employee records and compliance obligations without the need for a full HR platform.
ComplyWise is designed to complement HR and payroll systems by keeping compliance records, contracts, and policies in check. We offer integrations with select platforms to streamline employee compliance tracking.
Yes. ComplyWise provides lawyer-vetted employment contracts and HR policies tailored to Fair Work requirements. You can generate new contracts, customise policies, and ensure every document is legally compliant. Learn more about how this works in the WiseDocs section of this FAQ
Yes. Whenever a policy update requires employee acknowledgment, ComplyWise automatically notifies staff and tracks who has reviewed and signed it.
Every contract or policy update is digitally signed and logged in the Compliance Vault. This ensures you have an audit-ready record of employee acknowledgments in case of disputes or audits.
ComplyWise AI
ComplyWiseAI is our proprietary AI compliance engine, designed to automate audits, analyse regulations, and apply legally sound updates. This section explains how our AI works and ensures compliance accuracy.
Yes. Unlike general-purpose AI models, ComplyWiseAI is designed with strict safeguards to ensure it can never misinterpret laws or apply incorrect policies. It works only within a controlled, legally verified framework, ensuring compliance without risk. Every AI-assisted update is auditable, explainable, and reviewable, so businesses always remain in control.
ComplyWise AI is built on proprietary AI technology designed specifically for compliance. It is neither a generic chatbot or ChatGTP wrapper. It operates within a structured legal framework, using natural language processing (NLP), entity recognition, and retrieval-augmented generation (RAG) to analyse, audit, and apply pre-vetted, human-written legal clauses to your documents. Unlike traditional AI, it does not generate legal text from scratch but instead ensures updates align with Fair Work laws and real-world legal best practices, all backed by expert oversight.
Absolutely. ComplyWise gives you full control over compliance decisions. You can accept AI recommendations as-is, modify them, or opt for human legal review before applying changes.
ComplyWise AI is designed to minimise errors through expert oversight and strict validation rules. It uses a robust proprietary confidence scoring system to ensure accuracy and escalates anything it's unsure of to our legal team for manual review. However, compliance decisions are always in your hands—AI recommendations can be reviewed, adjusted, or sent for legal expert approval before being applied.
WiseDocs
WiseDocs is our automated document management system, keeping your contracts and policies up to date with the latest legal changes. Here’s how it ensures compliance without manual revisions.
WiseDocs continuously tracks legal changes and automatically updates only the relevant clauses in your contracts and policies—no manual edits needed. Unlike traditional document management, it ensures your compliance documents evolve in real-time with Fair Work laws.
Yes. Every WiseDocs update comes with a detailed change summary, allowing you to review, modify, or approve updates before they are applied. You can also opt for human legal review for extra assurance.
You have full control over every change. If an update isn’t relevant to your business, you can pause, modify, or reject it before it’s applied.
WiseDocs works with both. You can start with lawyer-vetted templates or upload your own policies. Once in the system, LiveDocs tracks and updates them like any other compliance document.
WiseDocs automatically applies updates as soon as new legal changes take effect, ensuring you never fall behind. You’ll receive notifications before updates are applied, allowing you to review and approve changes before they go live.
Every change is securely logged in Compliance Vault, giving you access to past versions, timestamps, and employee acknowledgments—ensuring a full audit trail for compliance peace of mind.
Fair Work & Legal Compliance
Staying compliant with Fair Work laws requires more than just policies—it’s about tracking obligations, maintaining records, and applying changes correctly. This section explains how ComplyWise ensures ongoing compliance.
No, ComplyWise is an independent compliance platform and is not affiliated with or officially endorsed by the Fair Work Ombudsman (FWO) or the Fair Work Commission (FWC). However, our platform is designed to align with Fair Work laws, modern awards, and workplace regulations, ensuring businesses stay compliant with legal requirements.
ComplyWise continuously tracks legislative updates, award changes, and regulatory shifts, ensuring your contracts and policies stay aligned with Fair Work requirements. Every compliance update is validated by legal experts before being applied, giving you confidence in every change.
No, ComplyWise is a compliance automation platform, not a law firm. While we ensure your documents align with Fair Work laws, we do not offer personalised legal advice. However, you can opt for human legal review for extra assurance on specific policies or contracts.
ComplyWise ensures that every policy update, contract change, and compliance requirement is acknowledged by the right employees. The system tracks who has signed or reviewed documents, sends automated follow-ups to non-responders, and maintains a tamper-proof record of acknowledgments—ensuring legally defensible proof of compliance.
Yes. ComplyWise automatically monitors employee tenure and status, sending notifications when a casual employee becomes eligible for permanent conversion or when other compliance-based employment milestones are reached. This ensures businesses stay proactive in meeting their Fair Work obligations.
ComplyWise doesn’t process payroll, but it plays a key role in payroll compliance by keeping contracts, policies, and award obligations up to date. Expanding this further is a priority on our roadmap, and we’re working with payroll providers to introduce a payroll compliance watchdog service—offering businesses real-time alerts on potential payroll risks.
Security & Data Protection
Your compliance records contain sensitive business and employee data. This section outlines how ComplyWise keeps your information secure, private, and legally defensible.
ComplyWise is built on enterprise-grade cloud infrastructure, ensuring your data is stored securely and protected against unauthorized access. We leverage ISO 27001, SOC 2, and GDPR-compliant cloud providers, with end-to-end encryption for both data at rest and in transit.
Access to your compliance records is fully controlled by role-based permissions. Only authorised administrators can modify policies, and employee access is restricted to relevant documents. Every action is logged for full accountability.
Yes. Every signed acknowledgment is securely stored in Compliance Vault, creating a tamper-proof audit trail. This ensures you have legally defensible proof that employees have received and acknowledged compliance documents.
You can export all your contracts, policies, and compliance records before canceling. We retain essential compliance data for a limited period to meet legal requirements, but your account will no longer receive updates or tracking.
Yes. ComplyWise is designed to align with the Australian Privacy Act (1988) and data protection regulations. We do not sell or share your data, and all information is handled in accordance with strict privacy and security protocols.
Plans & Pricing
ComplyWise offers flexible pricing for businesses of all sizes. Find out how our plans work, what’s included, and how to get started.
A ComplyWise subscription gives you access to AI-powered compliance automation, WiseDocs for automatic policy updates, compliance tracking, and secure record keeping. Depending on your plan, additional features like custom workflows, advanced reporting, and legal expert reviews can be available.
ComplyWise offers simple, scalable pricing. Our plans are designed to suit businesses of all sizes, with pricing based on core compliance features rather than per-employee or per-document charges. Contact us for details on the best plan for your needs.
No, there are no hidden setup fees. Your subscription includes access to the platform, onboarding guidance, and automatic compliance updates. For businesses requiring custom integrations, pre-flight legal sign-off or hands-on implementation support, additional service packages are available.
Yes. ComplyWise is a flexible subscription service, and you can cancel at any time. However, once canceled, you will no longer receive compliance updates, and your access to the platform will end. We recommend exporting your records before canceling to ensure you meet legal retention requirements.
Yes! Businesses that commit to an annual plan receive a discounted rate. We also offer custom pricing for larger organizations. Contact our team to discuss bulk subscriptions or enterprise solutions.
Getting Started
We’re currently in pre-launch, offering early access to select businesses. Join the waitlist or apply for our exclusive beta program to be among the first to use ComplyWise.
We’re currently in pre-launch, and access is limited to select early adopters. Join our waitlist (see bottom of this page) to be the first to know when we go live and secure early access.
We’re offering limited beta access to select businesses who want to help shape ComplyWise before launch. Beta customers get early access, direct input on features, and special pricing. Apply through our waitlist, and we’ll be in touch.
Absolutely. Our team will provide step-by-step onboarding, best practice guides, and direct support to ensure a smooth transition to ComplyWise.
If you’d like to see ComplyWise in action, join the waitlist and we’ll schedule a personalised walkthrough for your business.
Still looking for answers?
If you're still left with any questions about how ComplyWise can help your business stay Fair Work compliant, don't hesitate to reach out to us.
The smart answer to effortless compliance
Secure your spot now for early access and see how ComplyWise makes compliance effortless.